Lessons
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Lesson 1
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Planning and preparation
Reviewing course objectives Creating an environment conducive to learning
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Lesson 2
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Exploring delivery methods and media
Selecting and implementing delivery methods Using instructional media
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Lesson 3
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Credibility and communications
Demonstrating professional conduct and content expertise Using communication and presentation skills
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Lesson 4
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Group facilitation
Creating a learner-centered environment Using questions Addressing learner needs Motivating and reinforcing learners
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Lesson 5
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Evaluating a training event
Evaluating learner performance Evaluating trainer performance
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